InterTel and Mitel - A merger of equals

In September 2007 Inter-Tel and Mitel concluded the final details of their merger. The merger combines Inter-Tel’s strength in the US and UK, its enterprise muscle and its call centre clout with Mitel’s global reach and brand leverage.


The benefits to Inter-Tel customers since the merger are significant and abundant:

The merged company will be the top North American SMB networking player (1), second in the Western Europe IP PBX market (2), and the overall leader in the UK communications market (3).

Combined revenue in excess of  $800 million USD

Combined market coverage in excess of 90 countries

Increased R&D activity benefiting both brands

A shared commitment to open standards

Greater product choice from two trusted brands

A commitment to existing product lines and customers

A commitment to ‘open’ industry standards, such as SIP, XML and CSTA

Extensive portfolios, covering unified communications, networking, management and networked applications

A broad choice of solutions from the very small to the very large, from IP-enabled to pure IP unified communications, from standard solutions to tailored, from single site to multi-site

Mitel will maintain Inter-Tel's Arizona headquarters, which will become the centre of operations for the combined US business and serve as an important centre of R&D excellence.  

(1)  Infotech:  InfoTrack for Unified Communications – April 2007
(2)  MZA:  Corded IP lines shipped - Quarterly Reporting - Q1 2007 - Europe
(3)  MZA:  Corded PBX/IP PBX - Quarterly Reporting - Q1 2007 – Europe

Platinum Reseller


The directors of PSU Technology Group have reason to celebrate following their return from the Mitel Reseller Convention held at the Shingle Creek Resort in Orlando, Florida. Having more than doubled their orders of Inter-Tel systems during 2006, the group went on to increase this figure by a further 75% in 2007 finishing on a figure in excess of $1.2m.

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Mr. and Mrs. Mitel
The New Force in Unified Communications

What happens when two of the most powerful players in business communications join together? Meet Mr. and Mrs. Mitel, rogue operatives who teamed up to form the new force in unified communications for the real world, leaving some of the industry's best-known players scrambling to respond.


"Inter-Tel's people, products, managed services and partnerships complement those at Mitel. The merger will enable us to accelerate our growth by extending our small-to-medium business (SMB) leadership position”

Don Smith
CEO of Mitel

"Our new company will be a formidable industry player across the globe."
Norman Stout
EO of Inter-Tel




Links you may find of interest: Mitel Phone Manual | Mitel phone System