Passionate About Mitel & Intertel Phone Systems

What we do and why we're good at it

We have been dealing with Intertel since the late nineties and are consistently one of the third largest reseller's and maintainer's of Mitel Intertel phone systems looking after some of the biggest names in the country.

Quality Guaranteed

Our latest BSI audit showed that our on time delivery against service levels were as follows: January 2008 - 98.91% | February 2008 - 99.62% | March 2008 - 99.01% | April 2008 - 98.86% - Download our latest BSI audit report

Highly Recommended

"I have no hesitation in recommending PSU as the supplier of your business communication needs." Kevin Burns, Commercial Director, Inter-Tel Europe Ltd.  Read the letter

Platinum Dealer Award

Having more than doubled our orders of Inter-Tel systems during 2006, the group went on to increase this figure by a further 75% in 2007 finishing on a figure in excess of $1.2m. In recognition of this significant growth, the directors of PSU were awarded Platinum Reseller status. More about Inter-Tel and Mitel

Inter-Tel Principal Reseller Group

In recognition of technical and sales achievement the Directors of PSU are delighted to accept Inter-Tel's invitation to join the exclusive Inter-Tel Principal Reseller Group for the second year running. 2006 Invite | 2007 Invite

The last 20 years - A history of PSU

When PSU was formed in 1986 it's core business was the maintenance, support and repair of PC's, servers, printers and IT networks for large organisations across the UK. Throughout the 80's and 90's the company lived and breathed the ethos of good service. When British Standards launched it's BS5750 standard for service, PSU adopted it from the outset and gained accreditation in 1994 making it one of the first companies in the industry to adopt this exacting standard.

Throughout  the late 90's the directors could see that the voice and data industries were converging and the companies that were going to survive in this soon to be merged market were the one's who could deliver on their promises of good service and support. The directors brought in the people who had the skills in InterTel maintenance and then embarked on a process of cross-training all the customer facing staff in both disciplines.

 

This early investment in knowledge coupled with the experience gained over the previous 15 years and then put within a framework of total quality explains why the PSU Technology Group is as successful as it is today at maintaining InterTel Telephone Systems

Accreditations

 

 

 

 

paul valentine commercial director psu technology group 

"We're passionate about Inter-Tel phone systems and excel at supporting our clients."
Paul Valentine, Commercial Director

 

Links you may find of interest: Mitel Phone Manual | Mitel phone System